Right to health care and humane treatment
- To receive treatment regardless of race, colour, religion, gender, nationality or disability.
- To be treated with care, consideration, respect and dignity.
- To receive emergency care as needed.
- To have the company of a parent or guardian when a child is admitted.
- To be provided a translator if needed.
Right to choice of care
- To receive adequate information about your condition during consultation and shall have the right to accept or to refuse treatment.
- To have a second opinion at any time.
Right to acceptable safety
- To receive a clear, concise explanation in lay terms of the proposed procedure and of any available alternative procedure.
- To be explained of the risk and benefits of procedure.
- To have your medical record kept confidentially and safely in the hospital.
Right to adequate information and consent
- To be informed of the names and positions of the caregivers who will be in charge of your care.
- To be given relevant information on services and facilities.
- To receive relevant information prior to consenting any procedure.
- To receive a summarized patient bill.
Right to redress of grievances
- To have your grievances heard and dealt with.
Right to participation and representation
- To participate in decision-making related to your health with the healthcare providers.
Right to health education
- To seek and obtain advice while in hospital and on discharge.
Right to a healthy environment
- To receive care in a conducive, clean and safe environment.